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Automation and communication

How to process monthly fees for the municipality in Superhost

In the Municipal fees section, you can check the calculation for individual properties, download a PDF for verification, send a report via a data box and prepare a payment via a QR code.

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What is important to know

You always pay for the fees the previous month, not for the current one. Therefore Superhost by default displays the previous month to match the period that is normally being served and paid.

Before you start

Correctly set village data

You must have the rate, municipality account and other documents set in the details of the specific property.

Correct month selected

Check the period for which you are actually reporting. By default, it is the previous month.

Check before shipping

Download the PDF and check exactly what is being sent to the office even before the receipt or payment.

Where to start in the application

Open in the left menu Fees to the municipality. At the top you will see the month selection, the submission deadline, a summary for all properties and below that individual property cards.

  • at the top, you choose the month for which you handle reporting and payment
  • in the summary you will quickly see the total amount for all properties
  • for each property you will then find a PDF, sending by date card and QR payment

How to proceed each month

Make sure you are working with the previous month

Fees to the municipality are normally submitted and paid for the previous month. That's why Superhost displays the past period by default, not the current month.

If you switch the month manually, always check that you are really dealing with the correct filing period.

See a summary for all properties

At the top of the page, you will see the total amount for the selected month and the status of settlement. Thanks to this, you will quickly know how much is waiting for you to send and pay.

Open the detail of a specific property

For each property, check the number of nights, paying guests, any exempt guests and the resulting amount. The monthly report for the municipality consists of this data.

Download the PDF for verification

Please download before you post PDF and review what exactly will be sent to the office. It is the fastest check before sending the data card and before the payment itself.

Send the report via databox

After checking, you can use the button Send by date. Superhost will prepare the message for you to send to the office, so you don't have to write everything manually from the beginning.

Pay the fee via QR code

Use the button to pay QR payment. Your payment will open with your details ready, so you just check the amount and send it from your banking app.

Check that everything is taken care of

After shipping and payment, check the status of the specific property. Thanks to this, you can immediately see what is already done and what still remains to be completed.

If the amount does not match, adjust the property settings first

You set the rates and other data for calculating the fee in Property settings. If something doesn't fit, don't start fixing it until the monthly submission, but check the settings of the specific property first.

What to watch out for

  • do not submit the current month if the municipality expects a submission for the previous month
  • always download the PDF and check the documents before the invoice and payment
  • if the amount does not match, check the rate in the specific property settings
  • for multiple properties, check each tab separately, not just the overall summary

What does this procedure lead to?

This article deals with practical monthly work in the application. If you still need to clarify the obligation itself, registration and information from the municipality, start first with the article on the residence fee.

Related links

Overview Help Center Previous How to automate communications with guests Another one How the stay fee works