Quick diagnostics
- is the reservation actually in the source system?
- is this a booking from a connected source?
- did you sync yet?
- isn't it a deadline block?
The most common reasons
- the reservation has not been loaded yet
- the source is not connected correctly
- it is a different type of record than the user expects
What to check in detail
Property name, correct source of bookings, synchronization status and any filters in the booking overview.